Carluccio's

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Reviews about Carluccio's

• PAIL Solicitors

  15.10.2018
  ★ ☆ ☆ ☆ ☆
  My 2 year old daughter spilt apple juice all over herself. She had been given an open glass. I asked a waitress to get me a napkin to clean her up. The waitress said ok but then went to serve another customer. Our food had already arrived. I went to get a dry napkin from the kitchen. Although the young man who was also the manager was helpful I didn't like being referred to as 'mate'. We hadn't touched the food except my daughter had taken a bite of toast. My daughter started crying so I got fed up with the rude staff and left. The manager accosted me outside demanding that I pay for the food. I was obviously furious and it showed. Immediately the manager accused me of being aggressive. I hadn't said a word yet to him. To my mind, this rudeness was so shocking it could only have been down to racism. If you are black and you want to be treated with respect this is not the place to go.

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